Request deletion in the app
- Sign in to Boost.
- Open Settings, then Account management.
- Select Request account deletion.
- Type DELETE when prompted and submit the request.
If you cannot access the app
Email us from the address registered to your Boost account. Include your name, registered email address and confirmation that you want the account deleted. We may ask for additional information to verify your identity before processing the request.
Email an account deletion requestWhat will be deleted
Once the request is verified and completed, we delete or de-identify the account information and associated team, player and game content that we are not legally required to keep.
Limited records may be retained where needed for billing, security, fraud prevention, dispute resolution or legal compliance. Secure backup copies may remain temporarily until they are overwritten through the normal backup cycle.
More information
Read the Boost Privacy Policy for more detail about deletion, retention and your privacy rights.